redbus
Sign In/Sign Up
S/
PEN
SOL (S/)
USD $
US Dollar
English
English
Español
Cancellation
Print Ticket
Help
Corporativo
Book of Complaints
Company Information
Company Name:
Peruvian Digital Company
RUC:
20547391501
Address:
Av. Benavides 1944 Piso 9, Miraflores, Lima
Consumer Information
Type of person
Natural person
Legal person
Name and surname
(*)
Name and surname field cannot be blank
Please enter a valid name and surname
ID – Identity document
DNI
RUC
CE
Registered name
Name and surname field cannot be blank
Please enter a valid name
Document number
(*)
Document number cannot be blank
Please enter valid document number
Residence
(*)
Residence field cannot be blank
Phone
(*)
Phone Number cannot be blank
Please anter a valid phone number
Department
AMAZONAS
ANCASH
APURIMAC
AREQUIPA
AYACUCHO
CAJAMARCA
CALLAO
CUSCO
HUANCAVELICA
HUANUCO
ICA
JUNIN
LA LIBERTAD
LAMBAYEQUE
LIMA
LORETO
MADRE DE DIOS
MOQUEGUA
PASCO
PIURA
PUNO
SAN MARTIN
TACNA
TUMBES
UCAYALI
Province
(*)
Province cannot be blank
District
(*)
District cannot be blank
Email
(*)
Email cannot be blank
Please enter a valid email
Are you a minor?
yes
no
Father, mother or guardian’s information
Name and surname
Name and surname field cannot be blank
Please enter a valid name and surname
ID
Document number cannot be blank
Please enter valid document number
Email of the autorized person
Email cannot be blank
Please enter a valid email
Details of the claim
Type
Complaint (Nonconformity with the product or service)
Complaint (Problem with customer service)
Contracted good
Product
Service
Date of the incident
Price paid
PEN S/.
USD $
EUR €
Details of the complaint
(*)
Please provide details of complaint
Detail of the product or service
(*)
Please provide details of product or service
Answer received from service provider
SUBMIT
✔
✖
✖
✖
¡
✖
⚠
✖
<
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
2025
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
1999
1998
1997
1996
1995
1994
1993
1992
1991
1990
1989
1988
1987
1986
1985
1984
1983
1982
1981
1980
1979
1978
1977
1976
1975
1974
1973
1972
1971
1970
1969
1968
1967
1966
1965
1964
1963
1962
1961
1960
1959
1958
1957
1956
1955
1954
1953
1952
1951
1950
1949
1948
1947
1946
1945
1944
1943
1942
1941
1940
1939
1938
1937
1936
1935
1934
1933
1932
1931
1930
1929
1928
1927
1926
1925
>
Mo
Tu
We
Th
Fr
Sa
Su
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30